“Podcast: Give Better Feedback” from Kellogg Insight
Source: Kellogg Insight
An expert on marriage and a former executive offer advice on giving and receiving constructive criticism.
For most of us, both giving and receiving feedback can be difficult. We often struggle to avoid the formulaic “feedback sandwich,” where we couch our criticisms between layers of praise. And as important as feedback is to our career trajectories, accepting feedback without getting defensive is no easy task.
In this episode of the Kellogg Insight podcast, Ellen Taaffe, a clinical professor of leadership at the Kellogg School, offers lessons from her decades with companies from PepsiCo to Whirlpool about the most effective ways to give and receive feedback, as well as what to do if you are not getting any feedback at all.
Then psychologist and Kellogg professor Eli Finkel, author of the book The All-or-Nothing Marriage: How the Best Marriages Work, describes the ways we can improve communication and feedback in our careers and our relationships.